Support

Need a hand? Start with the answers below. If you're still stuck, email support@getfortunity.com and we'll get back to you.

Common questions

My fortunes aren't arriving as notifications
  1. Open the iPhone Settings app, tap Notifications, then Fortunity, and make sure Allow Notifications is on.
  2. In Fortunity, go to Settings › Delivery and check that Notifications is switched on.
  3. Check that a Focus mode (like Sleep or Do Not Disturb) isn't silencing them.
  4. Use Settings › Send me a test fortune to check everything works.
How do I add the Home Screen widget?
  1. Touch and hold an empty spot on your Home Screen until the apps jiggle.
  2. Tap Edit, then Add Widget.
  3. Search for Fortunity, pick a size and tap Add Widget.
How do I add the Lock Screen widget?
  1. Touch and hold your Lock Screen, then tap Customize.
  2. Choose Lock Screen and tap the widget area under the clock.
  3. Pick Fortunity and tap the size you like.
Fortunes stopped after a few days

Fortunity plans your upcoming fortunes in advance and tops them up in the background. If Background App Refresh is off for Fortunity (Settings › General › Background App Refresh), just open the app now and then to keep them coming.

How do I change my topics or schedule?

Open Fortunity and tap the Settings tab. Changes take effect right away.

Is the magic 8 ball real fortune-telling?

No. The magic 8 ball and lucky numbers are just for fun, a playful nudge when you need one.

Does Fortunity collect my data?

No. There's no account, and everything stays on your iPhone. See our privacy policy.

Contact

Email support@getfortunity.com. Tell us which iPhone and iOS version you're using and what happened, and we'll help as quickly as we can.